Effective Date: February 26, 2025
Restoration Attics ("we," "our," "us") is committed to protecting the privacy and security of our customers' ("you," "your") personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
1.1. Personal Information
We may collect the following personal information from you:
Contact Information: Full name, email address, phone number, and postal address.
Service Information: Details about the services you request or inquire about, including inspection dates and pest issues.
Payment Information: Billing details, including credit card information and billing address.
Communication Records: Emails, messages, and other communications you have with us.
1.2. Non-Personal Information
We may also collect non-personal information, such as:
Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and track website usage.
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To provide and manage our pest control and sealing services, including scheduling inspections and processing payments.
Communication: To respond to your inquiries, send service-related updates, and provide customer support.
Marketing: To send promotional materials, newsletters, and special offers that may be of interest to you (you may opt-out at any time).
Improvement: To analyze website usage, improve our services, and develop new features.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With third-party service providers who assist us in delivering our services, such as payment processors and email marketing platforms.
Legal Requirements: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to legal requirements.
Opt-Out: You may opt-out of receiving marketing communications from us at any time.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Restoration Attics 15255 Gulf Fwy, Unit 146A Houston, TX 77034 Email: info@restorationattics.com Phone: (832) 748-5966